Frequently Asked Questions
Everything you need to know about Derrimut 24:7 Gym & Fitness supplements, apparel, and equipment.
How long does shipping take for supplements and apparel?
Orders are typically processed within 24-48 business hours. Standard shipping across Australia generally takes 3-7 business days, while express options are available for faster delivery.
What is your return policy on fitness gear?
We offer a 30-day return policy on most items. Products must be in original, unworn, and unopened condition with tags attached. Please note that for hygiene reasons, certain items like shaker bottles and undergarments cannot be returned.
Are Derrimut 24:7 supplements lab-tested for quality?
Yes, all Derrimut 24:7 branded supplements are manufactured in facilities that follow strict GMP (Good Manufacturing Practices) to ensure the highest purity, potency, and safety standards.
Do you offer international shipping?
Currently, we primarily ship within Australia and New Zealand. For other international inquiries, please contact our support team to see if shipping can be arranged for your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later services like Afterpay and Zip Pay for your convenience.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.